Welcome to TRYSHOP. These Terms of Use (the “Terms”) form a binding agreement between you and Astur Labs (“Astur Labs”, “TRYSHOP”, “we”, “us”, or “our”) and govern your access to and use of the TRYSHOP website, mobile applications, APIs, and related services (collectively, the “Service”).
By creating an account, downloading our app, uploading a photo, or otherwise using the Service, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.
1. Acceptance of these Terms
These Terms apply to every visitor, user, and customer of the Service. You accept them in full and without modification when you access or use any part of the Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
2. Eligibility and age requirements
You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) to create an account and use the Service. By using TRYSHOP you represent and warrant that you meet this requirement and that you have the legal capacity to enter into these Terms.
The Service is not directed to children. We do not knowingly collect personal information from anyone under the minimum age. If we learn that we have collected such information, we will delete it and terminate the associated account.
3. The Service
TRYSHOP is an AI-powered fashion platform. Among other things, the Service lets you virtually try on clothing, receive personalized styling recommendations, manage a digital wardrobe, and discover products from third-party brands and retailers.
The Service relies on artificial intelligence, machine learning, and image processing. Outputs are generated automatically and may be inaccurate, incomplete, or unsuitable for your purpose. You should not rely on the Service for any decision where errors could cause harm.
We may add, change, suspend, or discontinue any part of the Service at any time, with or without notice. We are not liable to you or any third party for doing so.
4. Accounts
To access certain features you must create an account. You agree to provide accurate and current information, to keep your credentials confidential, and to be responsible for all activity that occurs under your account. Notify us promptly at contact@tryshop.app if you suspect any unauthorized use of your account.
One person may not maintain more than one account. We may suspend or remove accounts that we reasonably believe violate these Terms, including accounts we believe belong to minors.
5. Subscriptions, AI credits, and payments
TRYSHOP offers both recurring subscriptions and one-time in-app purchases for AI credits and other features. Prices, billing intervals, included credits, and refund terms are described at the point of purchase and form part of these Terms.
Subscriptions. Paid subscriptions automatically renew at the end of each billing period at the then-current price unless you cancel before the renewal date. You can manage and cancel your subscription through your Apple ID or Google Play account, in accordance with the rules of those stores.
AI credits. Credits purchased through in-app purchases are consumed when you generate AI outputs (such as virtual try-ons or style recommendations). Credits are non-transferable and have no cash value. Unused credits may expire as disclosed at the time of purchase.
Refunds. Because AI outputs consume computing resources that we cannot recover, purchases of credits and subscription fees are non-refundable except where required by applicable consumer protection law or by the refund policy of the App Store or Google Play.
Taxes. Prices are exclusive of taxes unless stated otherwise. You are responsible for any sales, value-added, or similar taxes associated with your purchase.
Free trials and promotions. If we offer a free trial or promotional rate, the trial converts to a paid subscription automatically at the end of the promotional period unless you cancel beforehand.
6. Your license to use the Service
Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your own personal, non-commercial use. All other rights are reserved by us.
7. Your content and image uploads
The Service lets you upload photos, garments, measurements, preferences, and other materials (“User Content”). You retain ownership of your User Content.
By uploading User Content, you grant Astur Labs a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, modify, create derivative works of, process, transmit, and display that User Content for the purposes of operating, providing, improving, and securing the Service (including training, evaluating, and improving the AI models that power try-on and styling features, in accordance with our Privacy Policy).
You represent and warrant that:
- you own or have all rights necessary to upload your User Content and to grant the license above;
- if your User Content includes the likeness, voice, or identifying attributes of another person, you have obtained that person's express, informed, written consent for the use contemplated by these Terms;
- your User Content does not depict a minor and does not infringe or violate any third party's rights or any law.
We may remove any User Content at our discretion, including content we believe violates these Terms or applicable law.
8. AI-generated output
Outputs that the Service generates from your User Content (for example, a virtual try-on image or an outfit recommendation) are “Generated Output”. As between you and us, you own the Generated Output created from your inputs, subject to the rights of third parties (including the brands whose garments appear in the output) and to the license you grant us in Section 7.
Because of the nature of AI, the same or similar inputs may produce similar outputs across users. We therefore do not warrant that your Generated Output is unique to you, and you must not represent any Generated Output as an authentic photograph, endorsement, or factual depiction.
You are solely responsible for how you use Generated Output, including whether your use complies with applicable law and the rights of any third parties depicted or referenced.
9. Acceptable use
You agree not to use the Service to:
- upload images of, or generate content depicting, any person without their clear, informed consent;
- upload images of, or generate content depicting, any person under 18, whether real or simulated;
- create, distribute, or attempt to create non-consensual intimate imagery, sexually explicit deepfakes, or content that sexualizes any person without their consent (we operate a zero-tolerance policy for this and will report violations to law enforcement where required);
- impersonate any person or misrepresent your affiliation with any person or organization, including using the likeness of public figures for fraud, defamation, or political manipulation;
- upload or generate content that is unlawful, defamatory, harassing, hateful, violent, or that infringes any intellectual property, privacy, or publicity right;
- use the Service to develop a competing product, to train another machine learning model, or to scrape, copy, or harvest content;
- reverse engineer, decompile, or attempt to extract the source code, models, or weights underlying the Service;
- interfere with the operation of the Service, bypass rate limits or access controls, or probe the Service for vulnerabilities except under a program we authorize in writing;
- resell, sublicense, or otherwise commercially exploit the Service or any part of it without our prior written consent.
10. Our intellectual property
The Service, including its software, models, designs, text, graphics, logos, and trademarks (including TRYSHOP and Astur Labs), is owned by us or our licensors and is protected by intellectual property laws. Nothing in these Terms transfers any of those rights to you, except for the limited license expressly granted in Section 6.
11. Third-party brands, retailers, and affiliate links
The Service lets you browse catalogs from third-party brands and retailers and virtually try on garments featured in those catalogs. Product images, descriptions, names, trademarks, and other catalog content are owned by the respective brands and retailers or their licensors. Nothing in the Service grants you any right or license in that third-party content beyond viewing and using it within the Service for its intended purpose.
The brands and retailers featured in the Service are responsible for their own products, pricing, availability, descriptions, sizing, and terms of sale. Catalog information may be inaccurate or out of date; you should confirm details on the retailer's site before purchasing.
Purchases happen on the retailer's site.When you tap a “Buy” or similar link, you leave the Service and any transaction is solely between you and the retailer, governed by the retailer's own terms and privacy policy. Astur Labs is not a party to that transaction, does not handle the payment, and is not responsible for order fulfillment, returns, refunds, shipping, or customer service for products purchased from a retailer.
Affiliate links. Some outbound links in the Service are affiliate links, which means that Astur Labs may receive a commission from the retailer if you click through and make a purchase. This does not change the price you pay. Affiliate relationships do not influence the order in which we display catalogs or the recommendations generated by our AI; any paid placement, when used, will be clearly identified as such.
Linked external websites are provided for convenience. We are not responsible for the content, security, privacy practices, or policies of any third-party site.
12. Copyright complaints
We respect intellectual property rights. If you believe that material on the Service infringes your copyright, send a notice to contact@tryshop.app that includes:
- identification of the copyrighted work claimed to be infringed;
- identification of the allegedly infringing material and its location on the Service;
- your contact information;
- a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and
- a statement, under penalty of perjury, that the information in your notice is accurate and that you are the rights holder or are authorized to act on their behalf.
We may suspend or terminate the accounts of users we determine to be repeat infringers.
13. Privacy
Our Privacy Policy explains how we collect, use, and share personal information, including photos and other inputs you provide. It is incorporated into these Terms by reference.
14. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
We do not warrant that the Service will be uninterrupted, error-free, secure, or free of harmful components, that AI outputs will be accurate or reliable, or that the Service will meet your expectations.
15. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, ASTUR LABS AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR REPUTATION, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE, OR (B) ONE HUNDRED CANADIAN DOLLARS (CAD $100).
Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, our liability is limited to the maximum extent permitted by law.
16. Indemnification
You agree to defend, indemnify, and hold harmless Astur Labs and its affiliates and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with: (a) your User Content; (b) your use or misuse of the Service; (c) your violation of these Terms; or (d) your violation of any law or any third party's rights.
17. Termination
You may stop using the Service at any time by deleting your account. We may suspend or terminate your access to all or part of the Service at any time, with or without notice, including if we believe you have violated these Terms or applicable law, or if your account has been inactive for an extended period.
Sections that by their nature should survive termination (including Sections 7, 8, 10, 14, 15, 16, 19, and 20) will survive.
18. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will give you reasonable notice (for example, by updating the “Last updated” date at the top of this page, posting a notice in the Service, or sending you an email). Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.
19. Governing law and dispute resolution
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Subject to applicable consumer protection law, you and Astur Labs agree to first try to resolve any dispute informally by contacting contact@tryshop.app. If we cannot resolve a dispute within 30 days, either party may bring the dispute exclusively before the courts located in Toronto, Ontario, Canada, and you and Astur Labs each consent to the personal jurisdiction of those courts. Nothing in this Section prevents either party from seeking injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property rights.
20. Miscellaneous
Entire agreement. These Terms, together with the Privacy Policy and any purchase terms presented at checkout, are the entire agreement between you and us regarding the Service.
Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect.
No waiver. Our failure to enforce any right or provision does not constitute a waiver of that right or provision.
Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.
Force majeure. We are not liable for any delay or failure to perform caused by events outside our reasonable control.
Notices. We may give you notice through the Service or by email. You may give us notice at contact@tryshop.app.
21. Contact us
Questions about these Terms? Reach us at contact@tryshop.app.